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WhatsApp status change starts a new chat?0 votes 0 comments
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CSAT surveys for WA chats0 votes 0 comments
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Can chat agents see phone numbers of users?0 votes 0 comments
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Allow WhatsApp chats to be routed to different groups in Livechat Planned0 votes 0 comments
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Add support for multiple WA accounts Planned0 votes 0 comments
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Solve DM tickets when answered directly via Instagram0 votes 1 comment
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CSAT support for Instagram messages0 votes 0 comments
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Add #hashtag mentions support0 votes 0 comments
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Добавить возможность CSAT в канале VK0 votes 0 comments
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Статусы сообщения0 votes 0 comments
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When do you plan support for Spanish?0 votes 0 comments
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Add tags when third party replies Featured Not planned0 votes 0 comments
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Re-entering the API key every time Planned1 vote 1 comment
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The ability to forward to one off addresses. Completed0 votes 0 comments
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Ability to choose an outgoing ‘From’ email address from the ones added in Zendesk Completed1 vote 1 comment