Install Advanced Export app via Zendesk marketplace
- Install our Advanced Export app via Zendesk Marketplace. Look for Advanced Export app https://zendesk.com/apps and follow on-screen instructions
- Click left pane navigation button
- Press the "New export" button
- Select a dates range and other fields to filter tickets and press Export
- Wait for the system to complete the export. It may take a while depending on our servers load and your Zendesk plan
- You will be able to download the app as soon after the export process is done
- To delete files from our server choose the Delete option. We keep files for 30 days maximum for your convenience.
We plan to develop new features, please let us know if you need if you are missing something using our community forum.
If you experience any issues, let us know.